When you first open the ElderHub, you’ll land on the ‘Home’ page. Here you’ll be able to see any current or future placements that you’re working on. If you’re currently working on a placement, you’ll be able to access the Care Logs and Incident Reporting tool here. You can also find our Newsfeed on the ‘Home’ page.

Use the Menu bar to navigate to other areas of the ElderHub. The menu bar is always visible at the top of the page, whether you're accessing the portal on desktop or mobile.

The ‘Schedule’ page displays any current and future placements that you’re working on. Each placement will be shown on an individual card where you’ll be able to read about the care recipient and their care needs. You’ll also be able to find contact details for the
customer and outgoing carer, if applicable. This will be displayed 48 hours before the handover is due to take place.

The ‘Placements’ page is where you’ll be able to view and apply for future placements, as well as setting and editing your placement preferences. Find out more about making placement applications here.

You can also switch to the ‘Applications’ tab to see the status of your existing applications.

Your name will always be displayed on the Menu bar. If you click on this tab, you’ll find a drop-down list with the following options: