If you need to demonstrate to other care companies or organisations that you have
undertaken self-employed carer through the Elder Platform, you can send them a proof of self-employment letter.
The letter will include the dates you had access to placements on the Elder Hub. We are unable to respond to detailed questions nor provide a formal reference, as Elder is an online marketplace and our nature as an introductory agency means that you operate as a self-employed carer whilst finding work through the Elder platform.
If you require an employer or formal reference, you should ask your previous customer or the client’s family member you worked for directly.
To get a letter of self-employment, you must have provided at least one day of care via the Elder Platform. You will not be able to send a proof of self employment if you have not successfully matched with a customer on the platform.
To generate a letter of self employment, please follow these steps:
Log into the Elder Hub
Click on your profile
Scroll down to ‘Help and support’
Select ‘Send proof of self employment’
Enter the email address where you wish to send the proof of self employment to
Click send!
There is no limit to the amount of self employment letters you can generate, however you can only send one letter at a time. We encourage you to generate a new letter each time you require one, as the letter will update the dates you had access to the Elder Platform. For instance, if you generated a letter on May 1st, 2024 and want to send another letter to a different company, you should generate a new one with today’s date.
If you close your Elder Account, you won’t be able to generate a letter of self employment via Elder Hub.