Elder

You can contact via chat message through the ElderHub, Email &amp; Phone. ​ ​Elder Chat You can chat directly with Elder HQ and Customers using Elder Chat. To access Chat: ​ 1. Head to ElderHub 2. Click on 'Inbox' 3. Select 'Elder' to talk to us and 'Clients' to talk to customers who 4. Happy Chatting! ​ ​Email You can send us an email on <a href="mailto:carers@elder.org" rel="nofollow noopener noreferrer" target="_blank">carers@elder.org</a> ​ ​Phone If you have an urgent issue relating to your placement call us on 0333 150 2350. Please note we're open, Monday to Friday, 8am - 6pm and Saturday and Sunday, 9am - 5pm. ​ For all other non-urgent queries please send us a chat message or email. ​ ​In an emergency situation please remember to call 999 in the first instance, when safe to do so contact your customer. We'll also provide you with a 24-hour emergency helpline whilst you're on placement if you need to contact us out-of-hours.

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